A responsible approach to business

alshaya corporate responsibilityAs a family business focused on long-term growth, Alshaya is aware of the need to operate responsibly within a framework of trust, integrity and partnership. We express these values through a range of corporate responsibility programmes and activities. These include:

  • A commitment to our people. With over 50,000 employees from more than 120 countries, we run a range of programmes designed to develop, empower, reward and recognise our people.
  • A commitment to our customers. We put our customers at the centre of our business – whether adhering to world-leading food safety standards, protecting customer rights, ensuring service standards through regular service training and mystery shopper programmes, or making it easy for our customers to talk to us when and where they like through our Contact Centres and through innovative new digital channels.
  • A commitment to our communities. As a leading employer in the retail sector, we create opportunities for young people to develop their skills through our Retail Academy in KSA, our graduate schemes, internships and work experience programmes. We partner with government and local NGOs to help shape the opportunities of the future. We also support many charitable activities directly and through our brands, including donations of time, volunteering and focused financial support. It’s all about making a sustainable difference to the lives of the communities in which we operate.