H&M Calls For a Global Movement to Collect Used Clothes!

H&M first launched its worldwide Garment Collecting initiative in 2013, and has collected over 40,000 tonnes of clothing ever since. Today this initiative is extended for the first time in The Middle East in Dubai! Customers are invited to bring any unwanted garments and textiles, from any brand and in any condition to H&M in The Dubai Mall, Mall of The Emirates, Burjman Centre, City Centre Deira and City Centre Mirdif all year around. The goal is to increase the amount of garments collected, every year, so that we reach a total collected volume of 25,000 tonnes per year by 2020.

H&M Recycle Campaign

This initiative raises awareness on the importance of garment recycling and H&M wants to close the loop on fashion by giving customers an easy solution to hand in unwanted garments so they can be reused or recycled through H&M's garment collecting. By doing so, less garments go to landfill. In 2014 H&M also introduced its first 'Close the Loop' collection made with recycled textile fibers, marking an important step in closing the loop for fashion.

H&M's ambition is to work towards a change in the way fashion is made and enjoyed today and to provide fashion and quality at the best price in a sustainable way. Close the Loop is a central commitment of H&M's work towards a sustainable fashion future. The aim is to create a closed loop for textiles, so that unwanted clothes can be reused and recycled to create fresh textile fibers for new products. In turn his will help to save natural resources and ensure that zero garments go to landfill.

H&M Recycle Campaign

Join us in raising awareness and spread the word to help save natural means and guarantee that zero garments go to landfills. Bring garments you no longer want in any condition to H&M, and we'll make sure they get a new life!

For more information on Garment Collecting and Close the Loop, please visit http://about.hm.com/en/sustainability/get-involved/recycle-your-clothes.html[...]

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& Other Stories Opens in The Dubai Mall

"It feels wonderful to reach Dubai and open our very first store here. We look forward to sharing our stories and get to know more of our fashion and beauty loving customers," says Samuel Fernström, Managing Director, & Other Stories.

& Other Stories reaches Dubai in partnership with leading retail franchise operator M.H. Alshaya Co. The new store of approximately 890 square metres is located right at the heart of The Dubai Mall, inviting visitors to discover & Other Stories' endless styling choices, including accessories, bags, jewellery, beauty products, shoes and ready-to-wear collections - designed in our ateliers in Paris, Stockholm and Los Angeles.

& Other Stories Dubai Mall

& Other Stories' friends wore their favourite pieces from the SS/17 collections showing there truly is a wide range to choose from.

Expansion in The Middle East

The second store in the region will be located in Qatar and launched in partnership with franchise operator M.H. Alshaya Co. The upcoming location will be situated in Doha at Doha Festival City, and opening takes place this autumn.[...]

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Mothercare puts retail at Kuwait’s fingertips with online shopping

Shopping has just become a whole lot easier for Mothercare customers in Kuwait. The brand has unveiled a brand-new ecommerce website, offering customers an easy and enhanced shopping experience at home, on their mobiles and in-store.

The new website gives customers the widest choice, 24-hour shopping and the freedom to discover and explore all of Mothercare’s offerings at their convenience, from latest trends for the season to special offers and promotions. The portal currently offers over 2,000 products across an array of product ranges, including clothing for newborns till 10 years, maternity wear, toys, car seats and pushchairs.

Mothercare will also be launching online shopping in KSA and UAE later this year.

Mothercare Online Kuwait

“Mothercare has been helping local mothers take care of their babies and young children since 1983, when we opened our first store in Kuwait. Offering our customers the benefit of shopping online will ensure that Mothercare is now even more accessible to everyone,” said Stuart Dickerson, Vice President of Mothercare at Alshaya.

Apart from shopping, the website also features a ‘weekly diary of a pregnant mum’ segment, with new articles every week that can guide moms-to-be through their pregnancy. Registered customers can also benefit from exclusive online offers.

With easy navigation and the choice of shopping in both English and Arabic, the website gives viewers and online customers the option to view collections even before they arrive in stores. The website also offers store locator functionality to help customers find the stores closest to them.

Customers also have the flexibility to shop and pay at their convenience through features like ‘Cash on Delivery’ and ‘Click and Collect’, where products purchased online can be collected from a store of the customer’s choice. Online payments are facilitated via a secure and fast payment gateway.

To discover more, visit http://www.mothercare.com.kw[...]

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Starbucks Introduces Reserve Coffee at Doha Festival City

New destination to offer unique experience of rare and exquisite coffees

The world’s leading coffee retail chain launches Qatar’s first core Clover store with Reserve presence at the Doha Festival City - Qatar’s largest entertainment, fashion and dining destination.

The opening of the first Clover store with Reserve presence offers connoisseurs an immersive coffee experience and an opportunity to enjoy the range of specially selected, rare and exquisite coffees. Each coffee is one-of-a-kind, sourced from small coffee growing regions in Latin America, Africa and Asia/ Pacific islands. The store is also home to the unique Clover® brewing system which will be used for the first time Qatar.

Starbucks Reserve Doha Festival City

The Clover® brewing system uses innovative Vacuum-Press™ technology to create every cup of coffee right in front of the customer. It controls brewing time and temperature digitally, as even small changes can dramatically affect the outcome of the coffee’s taste.

In addition, the store will also offer other premium brewing methods (Siphon, Chemex, Pour-Over and Coffee Press) where the theatre of coffee brewing takes centre stage. Each brewing method brings out different notes and flavours of the coffee, offering customers a unique and exquisite taste of the same coffee when offered through the different brewing techniques.

“People who really love coffee are always searching for new sensory experiences from their favourite beverage,” said John Smith, Senior Operation Manger – Starbucks Qatar, Oman and Bahrain. “With the opening of Qatar’s first Clover store with Reserve presence, we aim to give consumers everything their passion for coffee demands: exquisite rare beans from exotic locations selected by our master brewers for the ultimate coffee taste experience. This opening is a very proud moment for us, and we invite everyone who loves coffee to come and taste this wonderful range.”

Starbucks Reserve Doha Festival City

The new Reserve store offers a stunning environment with traditional references through calligraphy and hand painted artwork applied onto herringbone timer wall, weathered copper detailed and stone cladding. Arabic mesh details are inherent in the design and references of handpicked coffees from farmlands around the world give dimension and warmth, creating a comfortable ambiance for customers.

Three Reserve coffees will be on offer at the store opening – Nicaragua Maracatura, Nicaragua La Roca, and Costa Rica Vista Del Mar Yellow Honey. The store will also offer Starbucks core range of food and beverages that are known and loved by customers in Qatar.[...]

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Japanese lifestyle brand MUJI debuts in Qatar

Famous 'No Label' brand offers simple and innovative approach to life

Japanese lifestyle brand MUJI has opened its first store in Qatar, at the Doha Festival City, underlining its growing popularity across the Middle East.

MUJI is dedicated to providing simple, innovative and elegant products which comes from the Japanese notion of 'Kanketsu' that brings a sense of calm into everyday life. The new MUJI store will offer customers an exciting range of over 7,000 products, including clothing, furniture, stationery, health & beauty, storage, kitchen and dining as well as travel and bedding.

MUJI has nearly 500 stores across Japan, Asia, Europe and the USA. In the MENA region, MUJI already has stores in Kuwait, the United Arab Emirates, the Kingdom of Saudi Arabia, and the Kingdom of Bahrain, in partnership with leading retail franchise operator M.H. Alshaya.

The name MUJI is derived from its Japanese name, 'Mujirushi Ryohin', which means 'no label quality goods,' and the brand is characterised by its design simplicity and eco-friendly minimal packaging. The brand's vision is that of a Simple, Pleasant Life.

Alshaya Muji in Qatar

As with its products, the MUJI store reflects a natural environment through a mix of building materials such as wood, metal and ceramic echoing the essence of the brand's philosophy in modesty and understated style.

Offering functional products that easily blend in with any decor, MUJI has approached product design with tremendous restraint. However, its deceptively simple products are no accident; the design of each product is derived from careful consideration to how people live and how they use these products in their homes.

As MUJI brings smart lifestyle products to the Middle East market, customers will also find a unique experience through smart and innovative products that make a difference in their everyday lives.[...]

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Alshaya’s Contact Centre wins a further customer service award

International retail franchise operator M.H. Alshaya Co.'s commitment to customer service has once again been recognised, with its Contact Centre winning an award at the Public Relations and Customer Service Award ceremony held in Kuwait last week under the patronage of His Highness Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah.

Alshaya's Contact Centre won the Award of Excellence in customer satisfaction for best practices in providing customer service in the café category, based on the way it handled customer feedback on Starbucks' services in particular. The award highlights Alshaya's ability to provide world-class customer service by taking quick and effective action in following up on each piece of customer feedback it receives.

Alshaya Contact Centre wins customer service award

Alshaya's Matthew Holgate, President of Starbucks, and Mona Dabbah, Director of Customer Service, received the award from Her Excellency Hind Al-Sabih, Minister of Social Affairs and Labour and Minister of State for Economic Affairs. The event was organised by the Kuwait Public Relations Association.

Based on surveys and customer feedback, Starbucks was found to have the highest levels of excellence and professionalism of all coffee shops in delivering services and products to customers, nurturing positive relationships with them, and efficiently responding to their enquiries through the Contact Centre.

Alshaya operates more than 3,400 stores for over 75 of the world's best-known and best-loved brands, including Starbucks, H&M, Mothercare, Debenhams, The Cheesecake Factory, Victoria's Secret, and Boots, and Pottery Barn across the Middle East, North Africa, Russia, Turkey and Europe. Alshaya's Contact Centre manages a broader customer service offering that builds connections with the customers of all the brands that the company operates, 365 days a year.

Alshaya Contact Centre wins customer service award

Ms Dabbah says the award highlights the efforts the company makes to put the customer at the heart of its business.

"Our culture at Alshaya is built on listening to our customers and ensuring their satisfaction. Delivering the highest levels of customer service at all our stores, restaurants, and cafés is our top priority. This award is great recognition of the Contact Centre efforts in handling all customers' enquiries, requests, and complaints," said Ms Dabbah.

A team of bilingual professionals operates the Contact Centre seven days a week from 7am to 3am, serving customers in 10 countries across the Middle East and North Africa. It services include fielding enquiries and orders related to food delivery, home furnishings, store opening hours, marketing activities, and ongoing support for Privileges Club, Alshaya's loyalty programme. Alshaya's Contact Centre serves over 500,000 customers annually.[...]

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Alshaya Retail Academy opens at Princess Nora Bint AbdulRahman University

Move will support growing employment of Saudi women in the retail sector

Alshaya International Trading Co., the leading international retail franchise operator, has announced the official opening of the Alshaya Retail Academy on the campus of Princess Nora Bint AbdulRahman University in Riyadh, in a step that helps more Saudi women become trained in retail skills and helps them access employment in the retail sector.

The opening was attended by His Excellency Ahmad Bin Saleh Al-Humaidan, Deputy Minister of Labour and Social Development, and His Excellency Mohammed Bin Abdulaziz Al-Ohali, Undersecretary of the Ministry of Education for Educational Affairs, who were also taken on a tour around the new facility. The opening event was co-hosted by Mr Mohammed Abdulaziz Alshaya, the Executive Chairman of Alshaya International Trading Co., and Her Excellency Dr Huda Bint Mohammed Al-Ameel, Rector of the Princess Nora Bint AbdulRahman University.

Princess Noora Academy - Retail Academy

The Alshaya Retail Academy first opened its doors in Riyadh in December 2012, with two further Academies openings in Jeddah and Dammam reinforcing Alshaya’s commitment to create training and employment opportunities in KSA. The Academy is recognised as a leading example of how the public and private sector can work together to mutual benefit.

The move of the Riyadh Academy to a larger site at the Princess Nora Bint AbdulRahman University campus is part of an agreement that was signed last year between Alshaya and the University. The agreement covers three main areas - training, recruitment, and investment – with the goal of enhancing the skills of Saudi women and improving their career prospects in the dynamic Saudi retail sector.

Moving the Academy to the new location will allow it to expand the scope of its operations, both increasing the number of trainees it can accept and giving students of the University access to additional modules in practical retail skills, such as store management, customer service, communication and sales. The Academy will continue to run training programmes for holders of high school certificates as well as university graduates.

Princess Noora Academy - Retail Academy

Alshaya will also operate a recruitment office on campus to help female students have better access to employment opportunities at the company’s 800+ stores across the Kingdom. Alshaya can offer Saudi women a broad range of career opportunities in retail, which is one of the fastest-growing industries in the Kingdom.

Speaking at the opening ceremony, Mr Alshaya said: “We are very pleased with the success of the Alshaya Retail Academy and are delighted to be expanding our offer. The Academy concept has proved to be a great success, helping aspirational women to acquire retail skills, and offering them access to careers that will fulfill their future ambitions. We are very grateful to our Saudi partners for giving us this opportunity to support more Saudi women.”

The Alshaya Retail Academy was established in partnership with the Ministry of Labour’s Human Resources Development Fund. It provides Saudi women with specialised training on retail skills, prepares them to join the retail market, and offers them guaranteed jobs when they graduate. To date, more than 1,700 Saudi women have joined Alshaya to work in retail stores after graduating from the Academy. Many Academy graduates have since developed into management positions.

For more information about training and employment opportunities for Saudi women at Alshaya, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

You can also follow Alshaya on Facebook.


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H&M Spring Fashion: Carefree and Full of Life!

This spring is all about natural and effortless beauty that's relatable and ultra-feminine with a positive and uplifting energy! Women everywhere can now create fashion statements by wearing what they love, look beautiful, and feel comfortable, all at the same time.

The Spring Fashion collection by H&M is designed especially to inspire your personal fashion statement. It's fresh, newly washed, lighthearted and carefree! Mixing and matching the key pieces of the collection will get you looking relaxed, stylish and laid back.

H&M Women Spring Summer 2017

The H&M Spring campaign shows models Taylor Hill and Frederikke Sofie in H&M´s latest collection. This spring it's all about the ultra-feminine tops, blouses and dresses mixed with influenced garments such as chinos and safari jackets in a beautiful watercolor color palette of blush pinks, yellows, whites, beiges and khakis! Pull-off your stylish side with a long skirt and off-the-shoulder top, or a fabulous flow dress with ruffles.

Don't miss out on the season's favorite fashion best practice - layers; maxi long skirts, flared pants, flowy dresses and many more different looks created to match all your fashion needs for the season. The pieces in this collection come in colors that will keep you confident, cheery and vivacious in shades of green, yellow and purple.

Make H&M your destination for the most stylish fashion this spring by discovering the latest trends with the Spring Fashion collection that will inspire you to stay natural and effortlessly beautiful!

H&M Women Spring Summer 2017[...]

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H&M HOME Summer 2017 – Turquoise Shades, Bohemian Details and Natural Materials

Let's head outdoors for relaxed mealtimes and long days at the beach. Casual living on tropical islands sets the stage for H&M Home this summer with turquoise shades, bohemian details and natural materials.

COLOURS: Colours inspired by the ocean and lush greenery dominate the collection, with a dash of pink and the occasional bright pop of yellow adding to the vacation vibe. Green continues to be in the spotlight and green with pink is a key colour pair this season.

H&M Home Spring Summer 2017

KEY ITEMS: Aqua-coloured mini lanterns add to the seaside feel while bohemian influences are displayed through beautifully patterned ocean blue bed linen. Flowered chair pads and green leaves printed on beach towels add a colourful touch and reflect the tropical mood.[...]

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Quintessential British Styles from Racing Green … Now at Debenhams

This season, Debenhams is proud to introduce Racing Green as part of their in-house portfolio for Spring Summer 2017.

Founded in 1990, the name Racing Green derived its name from 'British Racing Green' the colour made famous by the iconic British motor racing team of the 1900s. It was more than just a colour – it was a symbol of victory. Since its foundation, the brand has taken pride in keeping the spirit of this racing history alive. Today, Racing Green means classic British menswear made for the modern man.

Sebenhams Racing Green

For SS17, Racing Green continues to focus on its modern designs with plenty of styles to book mark. Colour is key in the collection from vibrant primary shades to soft pastel tones; styles are both affordable and attainable, offering a perfect balance of both relaxation and refinement.

Key pieces include, the Dixon Chino with cotton twill, lightly brushed for a luxurious finish. The cut is straight and contemporary, staying true to the brands attention to classic styling suitable for all men. Colour hues in chinos vary from natural, mid-blues, to more daring dark peach and yellow.

Sebenhams Racing Green

The classic button down Oxford Shirt with trim and embroidery detail feels bespoke for its owner and is available in six core colours - from classic white, light blue, to more vibrant coral and turquoise.

Racing Green at Debenhams is a key destination for all men wanting a comprehensive menswear offering, and is now available at Debenhams.[...]

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