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Welcome to Our Customers

We know that our customers have a choice about where to shop, so great customer service is at the heart of our business. At Alshaya we are honoured to serve over 160 million customers every year, and we aim to deliver a great customer experience in every store, cafe and restaurant every day of the year.

Customers can register for news about special offers from our brands, and if you are looking for an alternative gift idea, you can find out more about our Alshaya Card, the combined gift and refund card.

You can also give us your instant feedback and comment by contacting our Customer Contact Centre.

Our Customer Contact Centre is open seven days a week to answer your queries and capture your feedback.

Local contact number

Register your contact details on our customer data base to hear about all the latest offers from your favourite brands.

Join our customer database

Combining two great concepts in one simple piece of plastic, the Alshaya Card is our combined Gift Card and Refund Card.

Find out more