The Alshaya Card

The Alshaya Card combines two concepts in one card: it is not only a great gift idea for friends and family, but it also offers a far more convenient way to receive refunds.

As a Gift Card

The Alshaya Card is the perfect way to treat your friends, colleagues and loved ones. We've got a range of cards to choose from, including the classic blue Alshaya Card and different special occasion gift cards.

The Alshaya Card can be used in all Alshaya stores, restaurants and cafes in the country of issue. With so many brands to choose from the Alshaya Card opens up a world of treats. See in store leaflets for details.

Once topped up to the value of your choice, the Alshaya Card is valid for 12 months and it can be topped up as many times as you like. You can spend as little or as much of the value as you wish at any time, and can check the card balance and validity either in store or by calling our Customer Service hotline.

The Alshaya Card is also ideal for corporate gifting and employee incentives. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. for more information about volume sales.

As a Refund Card

The Alshaya Card offers a far more flexible way to receive refunds. All cash refunds will be refunded in the form of an Alshaya Card to the value of the goods purchased. All our other refund terms and conditions remain the same. You can then spend the refunded amount at your leisure over the next 12 months in any of our stores in the country of issue, not just in the store where you bought the goods. For more details about our Exchange and Refund Policy please see in store.

The Alshaya Card is available across the Middle East and North Africa. In KSA and Qatar, the Card can only be used as a Gift Card. It also cannot be redeemed for cash, nor can items purchased with the Gift Card be refunded for cash.