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Shake Shack opens first international drive-thru in the Middle East

13 Jul 2023

A milestone in the company’s commitment to new operating formats

Shake Shack, New York’s beloved burger stand, launches its first international drive-thru on 7th July in Dubai, UAE. The Shack in located in Al Barsha and will be open from 11 a.m. to 1 a.m. daily.  

The Al Barsha Shack features a digital menu board, two-lane ordering system, and a separate pickup window. Shack fans can order their Shack favourites at the drive-thru lanes or at the dine-in and take-out areas. Guests can look forward to shorter queue times.  

Shake Shack opens first international drive-thru in the Middle East

John Hadden, CEO of Alshaya Group, said, "We’re really excited to bring the first Global Shake Shack drive-thru located outside the US to Dubai, building on our long-term partnership with Shake Shack to bring this new experience to our customers.  We are confident that the new state-of-the-art digital options for our customers to order their favourite burger will enable us to offer fantastic quality and a superior guest experience with the ultimate in convenience. We look forward to opening more Shake Shack drive-thrus across the MENA region."  

Since the launch of Shake Shack’s first drive-thru in Minnesota in 2021, Shake Shack has been continuing to deliver the uplifting experience and hospitality that Shake Shack is known for. Shake Shack has 17 drive-thrus globally and has plans to open 25 by the end of 2023.  

Company overview 

Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world's leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers.

Alshaya Group's portfolio extends across MENA, Türkiye and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Apparel, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences.

Fresh, modern and relevant, Alshaya's constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Brands such as Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C, Victoria's Secret, Boots, Pottery Barn and KidZania.