At Alshaya we constantly strive to improve our service to you. If you have any concerns, comments, or suggestions, please call our Contact Centre on one of the numbers below.
Online shopping FAQs
Thank you for shopping online with Alshaya. You should receive a confirmation email once you have ordered which contains information about tracking your delivery; all our online shopping brands have help sections on their websites – please click here for general questions about your order.
Contact Centre hours:
Saturday - Thursday 10am – 4pm (Kuwait Local Time, GMT +3) 8pm – 12am (Kuwait Local Time, GMT +3)
Friday 1pm – 5pm (Kuwait Local Time, GMT +3) 8pm – 12am (Kuwait Local Time, GMT +3)
10am – 4pm (Kuwait Local Time, GMT +3) 8pm – 12am (Kuwait Local Time, GMT +3)
Saturday - Thursday 9am – 10pm (Kuwait Local Time, GMT +3)
Friday 1pm – 10pm (Kuwait Local Time, GMT +3)
Talk to us
Our Contact Centre team is available on the numbers below: