Frequently asked questions

A. Yes. The PRIVILEGES CLUB is closing in all markets by the end of August. We are working on a new, exciting and personalised programme tailored to your needs. It's coming soon, we will keep you posted.

A. Your details are safe with us and protected within the Alshaya Group. You will shortly hear from us on our new programme designed specifically for you and your lifestyle needs.

A. You may drop off the card to your nearest participating Privileges Club store on your next shop to be recycled.

A. Prize draws were discontinued in 2020.

A. We will be in touch with you via SMS on your registered mobile number or by email to your email address.

A. We will share more details closer to the time.