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The Alshaya Card
Gifting made easy with the Alshaya Card
Let your loved ones enjoy the freedom of choice with the Alshaya Card[1] - the perfect gift for your friends, colleagues and loved ones. Take the Alshaya experience to an all new level and enjoy the flexibility of shopping and dining when you use your Alshaya Card at your favourite store, restaurant or café.
Whether it’s a birthday, special occasion, or a simple thank you, we’ve got a range of cards to choose from, including the classic blue Alshaya Card and different special occasion gift cards.
To make the most of your experience, you can now use your physical gift card to shop online on any of our ecommerce platforms. Simply visit your nearest Alshaya store, and request for your card to be registered for online use**.
Remember to retain your physical gift card, to continue enjoying your in-store experience at all your favourite stores, restaurants or cafes.
The perfect corporate gift
Thank your clients, recognise your employees or reward your customers
Many companies have already discovered how the Alshaya Card is ideal for corporate gifting and employee incentives.
Flexibility of refunds
The Alshaya Card[2] is also used to give refunds, in line with our Exchange & Refund Policy. You can then spend the refunded amount at your leisure over the next 12 months in any Alshaya store, restaurant or café in the country of issue; not just at the store you purchased from.
[1]The Alshaya Card is available across the Middle East and North Africa.
[2]The Alshaya Card is currently unavailable at our TEKZONE entertainment parks.
[3]In KSA and Qatar, the Card is only used as a Gift Card.
* Once the plastic cards are issued, the Alshaya Group of Companies will hold no responsibility for lost, damaged, stolen or unauthorized use of the cards. The cards cannot be returned under any circumstances.
**Applicable on non-food brands only in KSA, UAE and Kuwait.
If you are looking for a gift card for family, friends or loved ones, you can buy one at your nearest Alshaya store, restaurant or café. You can locate the brands in your country by clicking here.
If you are looking for a way to reward your employees or clients with Alshaya Cards, email marketing@alshaya.com or call our Customer Contact Centre.
The Alshaya Card can be used at any of Alshaya Group's stores, restaurants or cafés. For a list of brand stores in your country, click here.
The Alshaya Card offers you the freedom to purchase from any Alshaya store, restaurant or café, with no maximum top up limit. The minimum amount to load a card is KD 5 (or equivalent).
Your Alshaya Card is valid for a year from the date it was last topped up. The validity of the card is automatically extended for another year once your card is recharged at any Alshaya store.
Your Alshaya Card can only be used in stores, restaurants or cafés operated in the country of issue, and in the local currency denomination.
Your card balance and validity can be verified at any Alshaya store, restaurant or café, or by calling our Customer Contact Centre.
Your Alshaya Card can be used for an unlimited number of times until the balance limit on the card expires.
If you wish to continue using your Card, you can top it up at your nearest Alshaya store.
No, the Alshaya Card cannot be redeemed for cash.
Sorry, Alshaya does not hold any responsibility for lost, damaged, stolen or unauthorised use of your Card.
