Saudi Arabia
United Arab Emirates
Kuwait
Qatar
Bahrain
Egypt
Lebanon
Jordan
Oman
Supervisory Authorities
| Who | How |
|---|---|
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the DIFC | The Commissioner of Data Protection Dubai International Financial Centre Authority commissioner@dp.difc.ae |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the ADGM | The Office of Data Protection data.protection@adgm.com |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches outside the DIFC or ADGM in the UAE | The UAE Data Office https://u.ae/en/help/contact-us/this-portal |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the State of Kuwait | The Communication and Information Technology Regulatory Authority (CITRA) https://www.citra.gov.kw/sites/En/Pages/complaint.aspx |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in Qatar | The Compliance and Data Protection (“CDP”) department within the Ministry of Transport and Communications (“MOTC”) https://compliance.qcert.org/en/privacy/stakeholders/individual |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Kingdom of Saudi Arabia | Saudi Data and Artificial Intelligence Authority (SDAIA) info@sdaia.gov.sa |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Kingdom of Bahrain | Personal Data Protection Authority http://www.pdp.gov.bh/en/contact.html |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Republic of Oman | Ministry of Transport, Communication and Information Technology (MTCIT)(INPDP) https://www.mtcit.gov.om/ITAPortal/Info/Contact_Us.aspx |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Republic of Egypt | National Telecom Regulatory Authority (NTRA) info@tra.gov.eg |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Republic of Lebanon | Ministry of Economy and Finance Info@economy.gov.lb |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Kingdom of Morocco | National Commission for the Protection of Personal Data Protection (CNDP) https://www.cndp.ma/fr/ |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Republic of Kazakhstan | Ministry of Justice of the Republic of Kazakhstan kanc@adilet.gov.kz |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Republic of Turkey | Kisisel Verileri Koruma Kurumu (KVKK) http://www.kvkk.gov.tr/ |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Republic of Azerbaijan | Ministry of Communication and High Technologies of the Republic of Azerbaijan us@mincom.gov.az |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the United Kingdom | Information Commissioner’s Office https://ico.org.uk/make-a-complaint/data-protection-complaints/ |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Czech Republic | Urad pro Ochranu Osobinich Udaju (UOOU) posta@uoou.cz |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Republic of Romania | The National Supervisory Authority For Personal Data Processing (AND PDP) anspdcp@dataprotection.ro |
| If you are a customer using any of our Alshaya Mobile Application or visiting any of our branches in the Republic of Germany | Federal Commissioner for Data Protection and Freedom of Information (BfDI) poststelle@bfdi.bund.de |